Privacy Policy

1. IntroductionGet parked & Spaces by Get Parked respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).By using our website, services, or providing your information, you consent to the practices described in this policy.

2. Information We CollectWe may collect the following types of personal information:Name, email address, phone number, and company nameBilling and payment information (if applicable)Information you provide when making an enquiry, booking, or completing a formInformation collected through cookies and website analytics (e.g. IP address, browser type, device information)Any other information you voluntarily provide through our CRM, contact forms, or communication with us

3. How We Collect Your InformationWe collect personal information directly from you when you:Fill out a contact, booking, or enquiry form on our websiteSubscribe to our newsletter or marketing updatesCommunicate with us via email, phone, or social mediaInteract with our website (via cookies, analytics, and CRM tracking tools)

4. How We Use Your InformationYour information may be used for the following purposes:To provide and manage our services (e.g. booking, enquiries, customer support)To manage and improve our website, CRM, and customer experienceTo send you service updates, marketing, and promotional material (you may opt-out anytime)To comply with legal and regulatory requirementsFor internal reporting, analytics, and service improvements

5. Sharing of InformationWe do not sell your personal information. However, we may share your information with:Service providers and third-party partners (e.g. CRM, payment processors, marketing platforms) who assist in operating our businessRegulatory or legal authorities if required by lawOther parties with your consent

6. Data Storage & SecurityWe store your personal information securely within our CRM and IT systems. Reasonable steps are taken to protect your data from misuse, loss, unauthorised access, modification, or disclosure.However, please note that no online transmission or storage method is 100% secure.

7. Cookies & AnalyticsOur website uses cookies and analytics tools (such as Google Analytics, Meta Pixel, and CRM integrations) to:Improve website performanceTrack website traffic and user behaviourPersonalise content and advertisingYou can manage or disable cookies through your browser settings, but some website features may not work properly without them.

8. Marketing & CommunicationsWe may use your details to send you updates about our services, promotions, or events. You can opt-out of marketing communications anytime by clicking "unsubscribe" in our emails or contacting us directly.

9. Access & Correction of Your InformationYou have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or outdated. Please contact us at the details below.

10. Contact UsIf you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:Spaces by Get Parked

Phone: 1300 727 533

Email: enquiries@getparked.com.au.

11. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.